About Zendesk QA
Zendesk QA (formerly Klaus) uses AI to review 100% of support conversations for quality. Identify coaching opportunities and track CSAT drivers automatically.
Key Features
- ✓100% conversation review
- ✓AI quality scoring
- ✓Coaching workflows
- ✓CSAT prediction
- ✓Team performance
User Reviews
Quick Info
- Pricing
- Paid
- Free tier
- ✗ No
- Clicks
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