Privacy Policy
Last updated: July 2025
1. Who We Are
AI Agent Arena is owned and operated by Refinely FZ-LLC, a privately owned company registered in RAK Free Zone, UAE. For inquiries we may be reached through the “Contact us” section below.
2. Information We Collect
Information you provide directly:
- Account registration details (name, email address, password)
- Tool submission forms (tool name, website, description)
- Affiliate program applications (name, email, social channels)
- Contact and support messages
Information collected automatically:
- IP address (hashed for privacy in click tracking)
- Browser type and device information
- Pages visited, referral source, and time spent on site
- Affiliate referral codes in URLs
3. How We Use Your Information
- To provide and operate the AI Agent Arena platform
- To authenticate your account and keep it secure
- To process tool submissions and affiliate applications
- To send transactional emails (account confirmation, submission status)
- To track affiliate referrals and calculate commissions
- To improve our directory, detect fraud, and analyse usage trends
We do not sell your personal data to third parties.
4. Cookies
We use essential cookies to keep you logged in and remember your preferences. We may also use analytics cookies (e.g. anonymous page-view tracking) to understand how visitors use the site. You can disable non-essential cookies in your browser settings at any time.
5. Affiliate Links
Some links on AI Agent Arena are affiliate links. When you click these links, we may receive a commission from the third-party provider at no extra cost to you. We only link to tools we have reviewed and listed in our directory.
6. Data Sharing
We share your data only with:
- Supabase — our database and authentication provider
- Stripe / PayPal — payment processing (we do not store card details)
- Law enforcement — if required by applicable law
7. Data Retention
We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by emailing support@aiagentarena.io. We will process your request within 30 days.
8. Security
We implement industry-standard measures including encrypted connections (HTTPS), hashed passwords, and hashed IP addresses. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this policy from time to time. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.
10. Contact
For any privacy questions, email support@aiagentarena.io or write to Refinely FZ-LLC, UAE.
